• ISSN: 2010-023X
    • Frequency: Bimonthly
    • DOI: 10.18178/IJTEF
    • Editor-in-Chief: Prof.Tung-Zong (Donald) Chang
    • Executive Editor: Ms. Cherry L. Chen
    • Abstracting/ Indexing: Engineering & Technology Digital Library, ProQuest, Crossref, Electronic Journals Library , EBSCO, and Ulrich's Periodicals Directory
    • E-mail: ijtef@ejournal.net
IJTEF 2010 Vol.1(1): 108-113 ISSN: 2010-023X
DOI: 10.7763/IJTEF.2010.V1.20

Tourism KM: a new Web Semantic based approach for E-Tourism

Romain Picot-Clémente, Christophe Cruz and Pr. Christophe Nicolle
Abstract—since 1970, technology innovations transformed radically the tourism processes and strategies, essentially with the Internet apparition. Nowadays, E-Tourism systems are well implanted into the Internet, with a lot of offers and online possibilities (reservations, virtual visit, etc.). Nevertheless, with the great evolution of the Internet, users’ needs and attends changed too, they are now looking for more personalized and adapted contents. Here is the lack of the most E-Tourism systems, they are not, or a little, user centered. Based both on techniques of the Semantic Web and Adaptive Hypermedia Systems, this paper presents a solution for dynamic adaptation of the offer according to semantic criteria characterizing the Internet, in order to improve customer relationship management. A case study about tourism in the Côte-d’Or department in Burgundy is presented.

Index Terms—Adaptive web system, adaptive hypermedia system, domain ontology, e-tourism.

Romain Picot-Clémente is with the Laboratory LE2I (electronics, Image and computer Science) of Burgundy University and with the company “Côte-d’Or Tourisme”, 21000 Dijon, France (e-mail: recherche-tic@cotedor-tourisme.com).
Christophe Cruz is with the Laboratory LE2I (electronics, Image and computer Science) of Burgundy University, 21000 Dijon, France (e-mail: christophe.cruz@u-bourgogne.fr).
Pr. Christophe Nicolle is with the Laboratory LE2I (electronics, Image and computer Science) of Burgundy University, 21000 France (e-mail: cnicolle@u-bourgogne.fr).

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Cite:Romain Picot-Clémente, Christophe Cruz and Pr. Christophe Nicolle, "Tourism KM: a new Web Semantic based approach for E-Tourism," International Journal of Trade, Economics and Finance vol.1, no.1, pp. 108-113, 2010.

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