• ISSN: 2010-023X
    • Frequency: Bimonthly
    • DOI: 10.18178/IJTEF
    • Editor-in-Chief: Prof.Tung-Zong (Donald) Chang
    • Executive Editor: Ms. Cherry L. Chen
    • Abstracting/ Indexing:  ProQuest, Crossref, Electronic Journals Library , EBSCO, and Ulrich's Periodicals Directory
    • E-mail: ijtef@ejournal.net
IJTEF 2012 Vol.3(3): 219-222 ISSN: 2010-023X
DOI: 10.7763/IJTEF.2012.V3.203

Risk Analysis of Credit Card Holders

R. Shenbagavalli, A. R. Shanmugapriya, and Y. Lokeshwara Chowdary
Abstract—Risk provides the basis for opportunity. The terms risk and exposure have subtle differences in their meaning. Risk refers to the probability of loss while exposure is the possibility of loss, although they are often used interchangeably. The study was taken with an objective of analyzing the factors causing financial and operational risk and to examine the protective measures available for such exposures. The sample size taken for the study was 230 and the data was collected by way of questionnaire. The risk matrix explains that the risk analysis in which rows show the risks and columns show their probability of occurrence and their impact. Financial risk and operational risk arises through countless transactions of a financial and operational nature, including sales and purchases, investments and loans, and various other business activities. The findings of the study were to suggest the steps to minimize the financial risk and control the operational risk. The various factors determining the risk proportion at higher degree are identified and protective measures are suggested to minimize the risk involved. The customers must be aware of the pitfalls of extra credit card charges, the cardholder must every time ask for the explanation and the breakups for the charges charged to know and understand the real usage of the plastic money.

Index Terms—Credit card, credit card grievances, financial risk, risk, operational risk.

R. Shenbagavalli, A. R. Shanmugapriya, and Y. Lokeshwara Chowdary are with SRM University, Chennai, Tamilnadu, India (Email: emdssce@gmail.com; sasesha2003@gmail.com; drylcphd@gmail.com).


Cite:R. Shenbagavalli, A. R. Shanmugapriya, and Y. Lokeshwara Chowdary, "Risk Analysis of Credit Card Holders," International Journal of Trade, Economics and Finance vol.3, no.3, pp. 219-222, 2012.

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