—This present study main objective is to examine the mediating effect of culture of trust on the relationships between knowledge sharing behavior and external and internal effectiveness of nonprofit organization (NPO). We employed a structured questionnaire in approaching 299 social worker representing 34 NPOs in Klang Valley, Malaysia. The framework is analyzed using Structural Equation Modeling and Baron and Kenny’s (1986) mediation analysis. Our first path analysis indicated that trust does not mediate the proposed relationships. On the other hand, the second path analysis has proved the partial mediation effect of trust towards the proposed relationships. This study contributes to the current nonprofit literature that suffers from a paucity of research.
—Trust, knowledge sharing, external effectiveness, internal effectiveness, mediation effect.
Nurul Hidayana Mohd Noor and Siti Hajar Abu Bakar Ah are with the Department of Social Justice & Administration, University of Malaya, 50603 Kuala Lumpur, Malaysia (e-mail: firstname.lastname@example.org, email@example.com).
Mohd Awang Idris is with the Department of Anthropology & Sociology, University of Malaya, 50603 Kuala Lumpur, Malaysia (e-mail: firstname.lastname@example.org).
Cite: Nurul Hidayana Mohd Noor, Siti Hajar Abu Bakar Ah, and Mohd Awang Idris, "Addressing the Missing Link between Knowledge Sharing & NPO Effectiveness: The Mediation Effect of Trust," International Journal of Trade, Economics and Finance vol.7, no.1, pp. 1-6, 2016.