—This research framework was developed based on
theory planned behavior. This study is to examine the influences
the enjoyment, self-efficacy and actual use towards the users
satisfaction of e-travel website in Malaysia”. From a multistage
data sampling among Malaysian customer of e-travel, a total of
105 questionnaires were returned and analyzed. The data was
analyzed using SmartPLS and SPSS 16. The results revealed
significant influences of enjoyment, self-efficacy and the actual
use of web site on the users satisfaction of e-travel website. All
variables moderated positively to the influence of customer
satisfaction. The paper highlights its influence of each variables.
—Tourism, e-travel, satisfaction, enjoyment.
Puteri Fatin Nadia is with University of Andalas. Limau Manih, Padang,
Indonesia, 25165 (e-mail: firstname.lastname@example.org).
Vera Pujani is with Andalas University, Limau Manih Padang, Indonesia
25162 (e-mail: email@example.com).
Cite: Puteri Fatin Nadia and Vera Pujani, "Tour and Travel Website Beliefs in Influencing Users Satisfaction — Case Study: Malaysia," International Journal of Trade, Economics and Finance vol.5, no.5, pp. 454-458, 2014.