Abstract—At present, a company seeking to create competitive advantage, need to understand the data that is generated in the performance of their business. We intend to propose a framework that allows SMEs to take advantage of the information available, to adopt a set of measures supported by Business Intelligence (BI). The adoption of BI in Small and medium enterprises (SMEs) can create the need for organizations to adapt the processes that support systems for decision support, and may have to adapt their systems to the level of databases and applications, providing an additional perspective of information, enabling a more consistent analysis of the data in order to support the process of decision making.
Index Terms—Business intelligence, competitive advantage, decision support, SMEs.
Teresa Guarda is with Universidade do Minho, Portugal (e-mail: firstname.lastname@example.org).
Cite:Teresa Guarda, Manuel Santos, Filipe Pinto, Maria Augusto, and Carlos Silva, "Business Intelligence as a Competitive Advantage for SMEs," International Journal of Trade, Economics and Finance vol. 4, no. 4, pp. 187-190, 2013.