• ISSN: 2010-023X
    • Frequency: Bimonthly
    • DOI: 10.18178/IJTEF
    • Editor-in-Chief: Prof.Tung-Zong (Donald) Chang
    • Executive Editor: Ms. Cherry L. Chen
    • Abstracting/ Indexing:  ProQuest, Crossref, Electronic Journals Library , EBSCO, and Ulrich's Periodicals Directory
    • E-mail: ijtef@ejournal.net
IJTEF 2010 Vol.1(2): 194-199 ISSN: 2010-023X
DOI: 10.7763/IJTEF.2010.V1.35

Emotional Intelligence and Stress: An Analytical Study of Pakistan Banks

Saddam Hussain Rahim
Abstract—The biggest killer is not AIDS or cancer but psychological problems, and we see that very high level of stress found in bank employees. The banking sector is becoming increasingly competitive around the country and the level of product and service quality being offered to customer is almost same. Hence, the bank management adds more responsibilities on the shoulders of employees, resulting into a pressure on them, with increasing psychological problems i.e. stress, strain, anxiety, depression, sleep disorders, etc. This situation, in which the employees have little or no sense of identification with their job, can cause an individual looking for another job or don’t perform efficiently their own. Therefore, it is very difficult for management that how maintains bank employees’ ability to develop successful performance with their organization under present conditions? Since the 1990s, the subject of Emotional Intelligence (EI) has gradually become the concern of academics and researchers for the impact on stress. This article also demonstrates that EI competencies have the profound impact on stress. It is noted that very little research has examined EI skills in the banking sector while in Pakistan, there is no research that examines the impact of EI competencies to prevent stress among bank employees. This study carries out to assess the relationship of EI competencies and stress among the bank employees who work under stressful conditions.

Index Terms—Emotional Intelligence, Stress, Banking Sector of Pakistan.

Economic Survey of Pakistan 2008 - 09, Ministry of Finance, Government of Pakistan.


Cite:Saddam Hussain Rahim, "Emotional Intelligence and Stress: An Analytical Study of Pakistan Banks," International Journal of Trade, Economics and Finance vol.1, no.2, pp. 194-199, 2010.

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