• ISSN: 2010-023X
    • Frequency: Bimonthly
    • DOI: 10.18178/IJTEF
    • Editor-in-Chief: Prof.Tung-Zong (Donald) Chang
    • Executive Editor: Ms. Cherry L. Chen
    • Abstracting/ Indexing: Engineering & Technology Digital Library, ProQuest, Crossref, Electronic Journals Library , EBSCO, and Ulrich's Periodicals Directory
    • E-mail: ijtef@ejournal.net
IJTEF 2010 Vol.1(2): 184-187 ISSN: 2010-023X
DOI: 10.7763/IJTEF.2010.V1.33

Minimum Expectations of Tourists: An Essential Factor of Tourism Companies

S.J.Jadhav and Dr.V.S.More
Abstract—Tourism industry has been accepted as the second largest industry after oil. The objectives of tourism development are to foster understanding between people, to create employment opportunities and bring about socio-economic benefits to the community3, (Govt.of India, National Tourism Policy, 1982). Enhancing lifetime value of tourism customers and developing a relationship with profitable customers has become the central focus of Tourism Company’s strategy. It is a process of expectations and perceptions whereby a satisfied tourist experience a positive change in attitude towards the service2. The attempt has been made to explore the purpose of visit, food quality, and accommodation like Room Cleaning, Beddings, Ventilations and Destination guidance.

Index Terms—Tourism, Religious Heritage, Hospitality.

Lecturer, MVP’S, I.M.R.T., Gangapur Road, Nashik, Maharashtra, India(e-mail: subhashjadhav65@rediffmail.com, sjjadhav65@gmail.com).
Director, MGV’S, IMR, Panchvati, Former Dean, University of Pune, Pune-7.

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Cite:S.J.Jadhav and Dr.V.S.More, "Minimum Expectations of Tourists: An Essential Factor of Tourism Companies," International Journal of Trade, Economics and Finance vol.1, no.2, pp. 184-187, 2010.

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