Abstract—Tourism industry has been accepted as the second
largest industry after oil. The objectives of tourism
development are to foster understanding between people, to
create employment opportunities and bring about
socio-economic benefits to the community3, (Govt.of India,
National Tourism Policy, 1982). Enhancing lifetime value of
tourism customers and developing a relationship with
profitable customers has become the central focus of Tourism
Company’s strategy. It is a process of expectations and
perceptions whereby a satisfied tourist experience a positive
change in attitude towards the service2. The attempt has been
made to explore the purpose of visit, food quality, and
accommodation like Room Cleaning, Beddings, Ventilations
and Destination guidance.
Index Terms—Tourism, Religious Heritage, Hospitality.
Lecturer, MVP’S, I.M.R.T., Gangapur Road, Nashik, Maharashtra,
India(e-mail: subhashjadhav65@rediffmail.com, sjjadhav65@gmail.com).
Director, MGV’S, IMR, Panchvati, Former Dean, University of Pune,
Pune-7.
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Cite:S.J.Jadhav and Dr.V.S.More, "Minimum Expectations of Tourists: An Essential Factor of Tourism Companies," International Journal of Trade, Economics and Finance vol.1, no.2, pp. 184-187, 2010.